On Wednesday, PTCL and Ufone data consumers across Pakistan experienced significant service disruptions, including outages and erratic internet speeds. Unlike previous instances of service issues, there was no reported physical damage to the PTCL optic fibre network or international undersea internet cables. Sources from the Pakistan Telecommunication Authority (PTA) suggested that a technical fault, potentially linked to a suspected cyberattack on the PTCL fibre optic system, might have caused the disruption.
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By around 10 PM, the PTA announced that the situation was largely under control, although the exact cause was still being investigated to prevent future incidents. A PTCL spokesperson acknowledged that data outages had affected connectivity in various cities, and reassured that their teams were actively working to resolve the issue. The PTA also issued a general alert on Instagram, notifying users about the disruption and potential impacts on internet and broadband services during peak hours.
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Despite some restoration of services by Wednesday evening, both the PTA and PTCL remained silent on the specific reasons behind the technical problems. The PTA pledged to continue monitoring the situation until full service was restored for all users. The incident has highlighted the vulnerabilities in the country’s telecommunications infrastructure and the need for robust cybersecurity measures.
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