Ufone 4G opens end-to-end Digital Lifestyle Experience Shops

Ufone 4G launches end-to-end Digital Lifestyle Experience Shops to boost customer satisfaction

In order to provide its clients with a complete digital lifestyle experience, Pakistani mobile provider Ufone 4G has begun converting its flagship joint locations around the country into Digital Lifestyle Experience locations. In order to help customers meet their varied digital needs conveniently under one roof, the joint shops are being outfitted to offer a full suite of top-notch services, including a wide range of handsets, internet devices, repair & maintenance, exclusive discount & value-added offers, and more.

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To create the single-window facility, Ufone 4G collaborated with a number of top producers of digital goods and services. A few notable partners are electronics behemoth TCL, renowned digital marketplace PriceOye, well-known distribution firm Yellostone, and gaming powerhouse Game Store. Generation Next is the official distributor of Samsung items in Pakistan. In the presence of representatives from the collaborating firms and PTCL Group, Ufone 4G’s Chief Retail Sales Officer, Nauman Fakhar, opened the first flagship Digital Lifestyle Experience Shop in Islamabad.

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The combined stores will make these goods and services more easily accessible to a larger user base, particularly female customers, who frequently have trouble getting their hands on mobile phones and other digital products due to access problems or worries about the security of their devices and data. Now, they can conveniently access reliable repair and maintenance services, a vast assortment of digital products and services, and exciting discounts and value-added offers, such as a 50% discount on screen replacement of flagship Samsung sets. The new facility will boost customer satisfaction in line with Ufone 4G’s resolute commitment to customer-centricity.

Speaking at the event, Nauman Fakhar, Chief Retail Sales Officer, Ufone 4G, said, “Ufone 4G is steadfast in its commitment to improving customer satisfaction. That is why, we have collaborated with the leading digital players to transform our flagship joint shops into Digital Lifestyle Experience hubs to bring our customers a uniquely enabling experience. These facilities will consolidate essential services under one roof, provide a unique customer experience with after sales and offer convenience to our customers, particularly female subscribers. I am grateful to our partners for helping us extend this comprehensive solution to revolutionize customer journeys.”

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Ufone 4G is also offering monthly 10GB exclusive free data bundles for 3 months on the purchase of new handsets at these shops. Mobile phone users can check the latest range of gadgets and services, besides exploring finance and other service options provided by Ufone 4G to facilitate its customers at par with global standards. The new Digital Lifestyle Experience resonates with Ufone 4G’s customer-centric promise of ‘Tum Hi Tou Ho’.

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