Spotify, Anthropic’s Claude Hit by Widespread US Service Outages

Spotify and Anthropic’s Claude experienced significant service disruptions in the United States on Tuesday, September 29, with thousands of users reporting problems through Downdetector. More than 17,000 Spotify users and over 11,000 Claude users reported issues at the peak of the disruptions.

Spotify users reported difficulties with connectivity, playback and loading, while Claude users faced problems accessing chats and related services. Spotify acknowledged the issue and said it was investigating, while Anthropic reported elevated error rates across several Claude services.

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Both services subsequently recovered, although the companies did not initially disclose a specific cause for the simultaneous disruptions. Downdetector figures are based on user-submitted reports and do not represent the exact number of affected users.

Source: Reuters, citing Downdetector and statements from Spotify and Anthropic. Reuters report