Furthering its long-term commitment to improving user experience, Pakistani Telecom Company, Ufone 4G has introduced an innovative and futuristic WhatsApp Chatbot, ‘U BOT’ to make customer engagements seamless and hassle-free.
Roaming solution for 9 countries in Continental Asia
Ufone 4G customers will now have access to instant support and facilitation without having to wait on lengthy helpline calls. Users can simply type ‘Hi’ and send it to 0331 1333100 via WhatsApp to access personalized services through U BOT. The service ushers unprecedented ease and convenience, and saves customers’ money, otherwise spent on helpline calls.
Ufone 4G introduces WhatsApp Chatbot for instant and hassle-free customer facilitation
U BOT offers various services, including the ability to lodge complaints, share feedback, subscribe to bundles, top-up accounts, and check account details. Users can conveniently communicate in their preferred language, by switching between Urdu or English. In addition to these services, loyal U BOT users can enjoy exclusive discounted offers and surprise giveaways through continued interactions with the bot.
Zong Digital Scholars Program” to Empower Education in Pakistan
Apart from customer enablement, this service also reduces the burden on the company’s customer care system, allowing for the reallocation of resources to create additional value for customers.
This initiative is an extension of Ufone 4G’s sustained commitment to revolutionizing user experience and mirrors Ufone 4G’s prowess in digital innovation for improved customer experiences.
- Supernet Technologies Completes Post-Merger Share Allotment
- Zong Secures 5G License, Plans 1,000+ Sites Nationwide by 2026
- Jazz invests Rs58.7 bln in FY25 to expand digital platforms, network capacity
- Pakistan Moves Closer to 5G Launch as Spectrum Auction Raises $507 Million
- Zong Acquires 5G Spectrum to Launch Next-Generation Connectivity in Pakistan
- 5G Services Expected in Major Cities Within Six Months After Spectrum Auction
- PTML Acquires 5G Spectrum to Power Pakistan’s Next Generation Digital Economy
- JazzWorld to Showcase Pakistan’s AI-Driven Digital Transformation at GSMA’s MWC Barcelona 2026
