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Alipay Expands Inclusive Payment Services in Solidarity with the Asian Para Games

In an effort to narrow the digital gap, empower diverse communities, and provide enhanced support for the 4th Asian Para Games, Alipay has upgraded its payment services with four accessibility features. These enhancements, integrated into the latest Alipay app, include voice input for entering payment amounts, audio playback of payment details, voiceprint payments, and payment verification through pattern drawing. These features were developed to address the challenges faced by visually impaired users, simplifying payment input and increasing confidence in payment transactions.

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“We are committed to providing inclusive and accessible services to different communities. Following these enhancements, we will continue to optimize the mobile payment experience for visually impaired users and make their lives more convenient,” said Steven Jin, product lead of accessible payment at Alipay.

In addition to enhancing payment accessibility for the visually impaired, Ant Group, the Official Prestige Partner of the 4th Asian Para Games, is also supporting a one-stop service platform for the Games and offering more care and volunteer services for the athletes as part of the initiative.

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The “Smart Asian Para Games” mini program in the Alipay app serves as the one-stop service platform for the Hangzhou Asian Para Games, offering services such as ticketing, match schedules, competition results and travel route planning. It also supports screen reading for visually impaired users.

In the Asian Para Games Village, Ant Group has also set up a dedicated service area and experience zone for the athletes.

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In addition to addressing payment related needs, athletes can also experiment with taking AI-powered photos with famous tourist attractions in Hangzhou as the background and try on different virtual outfits.

The experience zone also showcases “non-visual photography” produced by visually impaired Hangzhou residents. Trained volunteers from Ant Group will teach participants interested in learning more about non-visual photography.

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