New Service Offers Customers and Captains Flexibility to Choose Preferred Fares
Careem, the pioneering ride-hailing service in Pakistan, has introduced its ‘Flexi’ car type in Karachi, allowing customers and Captains to select their preferred fares. After a successful launch in Islamabad/Rawalpindi, Lahore, Faisalabad, and Multan, where it received overwhelmingly positive feedback, Flexi has now made its way to Karachi.
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With Flexi Ride, customers are shown a suggested fare when booking, which they can adjust up or down. This bid is then sent to multiple Captains in the area, who can accept the ride or propose a counter-bid. Once a price is agreed upon, a Captain is assigned, and the journey begins. Flexi Ride offers four categories: Flexi GO, Flexi GO Mini, Flexi Bikes, and Flexi Riksha, while the GO Premium category remains unchanged with a variable fare model.
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Imran Saleem, General Manager of Ride-Hailing at Careem Pakistan, expressed excitement about the launch in Karachi, highlighting the flexibility and enhanced safety the service offers. He noted that Flexi Ride has positively impacted Captains’ earnings and provided greater work flexibility. Careem aims to deliver a more convenient and enjoyable experience for both customers and Captains with this innovative service.
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